We are ready and excited to assist you! We have a few questions in order to provide you with an immediate pricing guideline. Please tell us about your home by filling out our form:

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FAQ's

Do I have to be home?

You do not need to be home in order for us to conduct the cleaning. In fact, the majority of clients provide us an access code, or provide us a key in order to enter the home. We conduct a safety check prior to leaving your home.

What is included in the cleaning?

Please see our cleaning checklist.

What are your cancellation, late payment policy?

We are quite flexible but we have some rules.

Our policies are designed to promote a reliable, consistent experience for our customers.

Failure to pay an invoice is subject to 6% fee accrued per 30 days.

While we know schedules can change quickly, rescheduling or skipping a booking with short notice causes us to lose valuable work. Therefore, fees apply when bookings are cancelled or rescheduled within 24 hours. $30.00 cancellation fee/Lock Out Fee.

Are you licensed and insured?

My Super Maids is licensed and insured to assist you. Trust, safety, and security are our priority, don’t hesitate to contact us in the event of an issue.

Do you offer a Satisfaction Guarantee?

We offer a 24 hour satisfaction guarantee. In the event that you are not satisfied with a certain job. Please contact us within 24 hours, we will send a team back out to assist you on the same day, or the very next day.

Do I have to tip the maids?

Tip is optional. Our team always appreciates tip for a job well done. We do not expect to be tipped, however, it is always appreciated. We recommend $5-$15.

Do you have customizable options?

We specialize in providing a cleaning solution for your home. We are able to customize the cleaning in order to fit your budget and needs.

Quality Equipment

Top of the line cleaning equipment. We use vacuums with HEPA filtration to ensure that we are lifting as much dirt and dust as possible.

Online Payment Options

We offer a cash free system. We will require a credit card on file prior to our initial cleaning visit.

Seamless Communication

My Super Maids offers a seamless communication system. We are available to you 24/7 to book appointments, reschedule visits, or any other question that you may have. We are available through email, phone, or message.

Trained Maids

Our staff undergoes a training course prior to entering your home. Our training consists of enter your home, cleaning your home, and a safety check prior to leaving your home.

Our Commitment to you:

  • Offer a simple cleaning solution for your home.
  • Deliver high quality cleaning per visit
  • Provide quality equipment and supplies.
  • Affordable rates
  • Seamless Communication, be available 24/7 to assist you.
  • Ensure a satisfaction Guarantee

What do we clean?

  • Residential cleaning service
  • Office Cleaning Service
  • AirBnB cleaning packages
  • School/daycare facility
  • Building maintenance packages
  • Religious facility

Want to talk?

Please call now: 571 733 0313

Need a special cleaning service? We are happy to fulfill every request in order to exceed your expectations.

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