” Premium Service at fair pricing”
“Over 100 5 star reviews”
“Professional Service provider”
What is included in the cleaning?
We provide a top to bottom cleaning in order to assist you in keeping your home clean. Please see our cleaning checklist.
Do I have to be home?
You do not need to be home in order for us to conduct the cleaning. In fact, the majority of clients provide us an access code, or provide us a key in order to enter the home. We conduct a safety check prior to leaving your home.
What is your cancellation/Lock out policy?
We are quite flexible but we have some rules.
Our policies are designed to promote a reliable, consistent experience for our customers.
While we know schedules can change quickly, rescheduling or skipping a booking with short notice causes us to lose valuable work. Therefore, fees apply when bookings are cancelled or rescheduled within 24 hours. $30.00 cancellation fee/Lock Out Fee.
Are you licensed and insured?
My Super Maids is licensed and insured to assist you. Trust, safety, and security are our priority, don’t hesitate to contact us in the event of an issue.
Do you offer a Satisfaction Guarantee?
We offer a 24 hour satisfaction guarantee. In the event that you are not satisfied with a certain job. Please contact us within 24 hours, we will send a team back out to assist you on the same day, or the very next day.
Should I tip the Maids?
Tip is optional. Our team always appreciates tip for a job well done. We do not expect to be tipped, however, it is always appreciated. We recommend $5-$15.
Do you offer customizable plans?
We specialize in providing a cleaning solution for your home. We are able to customize the cleaning in order to fit your budget and needs.